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Privacy Policy

Privacy Policy

This Privacy Policy describes the ways Oxigen collects, stores, uses, shares and protects your personal information ("personal Information" refers to information such as name, account information, addresses that can be used to identify you; we do not consider personal information to include information that has been anonymized so that it does not identify you). You should read this Privacy Policy in full. You accept this policy when you sign up for or use our products, services or any other features, technologies or functionalities offered by us on our website or through any other means (together, the “Service” or “Services”). We may amend this policy at any time by posting a revised version on our website, which will be effective at the time of posting. If we make substantive revisions to this Privacy Policy, we will provide you with 7 days prior notice by posting notice of the change on the "Privacy Policy" link on our website.

We are committed to protecting our customers' privacy and security.

“Service Providers” collectively include, third party marketing and analytics partners, suppliers, third party vendors and business partners.


When you access our website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer. A cookie is a small data file that is placed on your computer to remember your preferences when you return to the website. You are free to decline these cookies if your browser permits, but doing so may interfere with your use of the Services. The information we store in the cookie may include your email address in addition to non-personally identifiable information. We and our Service Providers also use cookies to customize the Services, content and advertising; measure promotional effectiveness, and promote trust and safety.

We may send a "session cookie" to your computer when you log in to your account or otherwise use the Services. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we do not need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.

We may also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account.

We may encode our cookies so that only we can interpret the information stored in them. We may also collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.

You may encounter cookies from third parties when using the Services on websites that we do not control (for example, if you view a web page created by a third party or use an application developed by a third party, there may be a cookie placed by that web page or application.)

We currently do not recognize "do-not-track" signals from your browser. We engage third parties, such as marketing or analytics partners, who may collect information about your online activities over time and across different websites when you use our websites.

Our Service Providers may use both session ID and cookies to enhance our websites. The use of cookies by our Service Providers is not covered by this Privacy Policy. You are free to decline these cookies if your browser permits. We do not have access or control over these cookies. Our third party partners may employ clear gifs, images, and scripts that help them better manage content on our site. We may use analytic tools in order to develop and analyze use of the Service. Analytics companies may access anonymous data (such as your identifier for advertising or device ID) to help us understand how the Service is used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. From time to time, we may also tie cookies, clear gifs, images and scripts to personally identifiable information for reasons such as analysis, security, content generation or marketing.


We store and process your personal information on our computers in the U.S., India and elsewhere in the world where Oxigen facilities are located, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.


When you open an account or use the Services, we may collect the following types of information:

  1. Financial information: the full bank account numbers that you link to your Oxigen account or give us when you use the Services.
  2. Information about your transactions and your other activities on our website or your use of the Services and we may collect information about your computer or other access device for fraud prevention purposes.
  3. Information that you provide us in the course of using Services, such as your name, address, email address, and telephone number(s). We may also collect certain sensitive information from you including your bank account number, credit or debit card number, date of birth and social security number;
  4. Information that you provide us in the course of your participation in various Service Providers promotional programs;
  5. Third party personal information from you or your mobile devices address book, such as your recipient's full name, physical address, email address, and telephone number. We may also collect from you the recipient's sensitive financial information including bank account and routing numbers;
  6. Information about your usage of Services, including your transaction history, how you use Services to send or receive money, and to whom you send money;
  7. Information that we lawfully obtain from third parties, such as identity verification services, electronic database services, and credit reporting agencies; and
  8. Information that we indirectly obtain from you, such as information about the device, hardware and software you use when accessing the Service, your IP address, the pages you access on this website, and other websites that you visit prior to accessing the Service.
  9. Recordings of your communications with our Customer Service, including telephone calls and electronic communications.


We will retain your information, including but not limited to your personal and payment source information, as needed to provide you the Services, as required by applicable law, to resolve disputes and to enforce our agreements. Oxigen abides by strict security standards, but if you wish to cancel your account and stop using the Services, you may delete your account from the account profile section while logged in. We will continue to retain your information after your account is cancelled as required under applicable law, regulations and rules.

Primary Purpose: Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient and customized experience. We may use your personal information to: provide the Services and customer support you request; process transactions and send notices about your transactions; resolve disputes, collect fees, and troubleshoot problems; prevent potentially prohibited or illegal activities, and enforce our User Agreement; customize, measure, and improve the Services and the content and layout of our website and applications; deliver targeted marketing, service update notices, and promotional offers based on your communication preferences; compare information for accuracy and verify it with third parties.

Marketing Purpose: We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize the Services, content and advertising.

Facilitate Payments for Users and Among Users: To process your payments, we may share some of your personal information with the recipient that you are paying. Your contact information, date of sign-up, the number of payments you have received from verified Oxigen users, and whether you have verified control of a bank account are provided to other Oxigen users who you transact with through Oxigen. In addition, this and other information may also be shared with third parties when you use these third parties to access the Services. Unless you have agreed to it, these third parties are not allowed to use this information for any purpose other than to enable the Services.

Suppliers: Service Providers who assist with your transaction. Throughout this website, all Services provided by a Service Provider are described as such. We do not share your email address with these Service Providers unless they need it to fulfill the transaction you have requested on, and we restrict their use of this information to that purpose. We do not place limitations on our suppliers' use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any Service Provider whose products you use on this website. Please note that these Service Providers also may contact you as necessary to obtain additional information about you, or facilitate your transaction.

Third-party vendors: Service Providers who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize Service Providers to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Service Providers have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.

Business partners: Service Providers with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those Service Providers. Please note that we do not control the privacy practices of these Service Providers.

Referring websites: If you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), we may share some information about you with that referring website. We have not placed limitations on the referring websites use of your personal information and we encourage you to review the privacy policies of any website that referred you here.

Companies within our corporate family: We may share your personal information with corporate affiliates, such as Oxigen Services (India) Pvt. Ltd. This sharing enables us to provide you with additional information about products and services. To the extent that our corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future.

Legal Matters: In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

Illegal Activities: When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms and Conditions and other agreements.

Corporate Matters: In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.


You can access, modify, update or unsubscribe your personal information submitted on our website by logging in to your account and changing your preferences. If, after giving us your permission to share your personal information with third parties with whom we market our jointly offered products, you later decide that you no longer want us to share such information, you may contact us by email at or by mail at Oxigen USA, Inc., One Broadway, 14th Floor Cambridge, Massachusetts 02142, USA.


Please be aware that by submitting content to our website by email, postings on our website or otherwise, including questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant Oxigen and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Submission. You acknowledge that Oxigen may choose to provide attribution of your comments or reviews at our discretion. You further grant Oxigen the right to pursue at law any person or entity that violates your or Oxigen’s rights in the Submissions by a breach of this Privacy Policy. You acknowledge and agree that Submissions are non-confidential and non-proprietary.

Our website may contain forums in which you or third parties may post content, messages, materials or other items on our website ("Interactive Areas"). If Oxigen provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through this Website any of the following:

  1. Any message, data, information, text, music, sound, photos, graphics, code or any other material ("Content") that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
  2. Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law, including, without limitation, the regulations of the U.S. Securities and Exchange Commission (SEC) or any rules of a securities exchange such as the New York Stock Exchange (NYSE), the American Stock Exchange or the NASDAQ;
  3. Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
  4. Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Oxigen;
  5. Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations;
  6. Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
  7. Viruses, corrupted data or other harmful, disruptive or destructive files; or
  8. Content or links to content that, in the sole judgment of Oxigen, (i) violates the previous subsections herein, (ii) is objectionable, (iii) which restricts or inhibits any other person from using or enjoying the Interactive Areas or this Website, or (iv) which may expose Oxigen or its affiliates or its users to any harm or liability of any type.

Oxigen takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Oxigen liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, Oxigen is not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Area. Although Oxigen has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, Oxigen reserves the right, and has absolute discretion, to remove, screen, translate or edit without notice any Content posted or stored on this Website at any time and for any reason, or to have such actions performed by third parties on its behalf, and you are solely responsible for creating backup copies of and replacing any Content you post or store on this Website at your sole cost and expense.

If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by Oxigen or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release Oxigen, and its licensees, successors and assigns, from any claims that you could otherwise assert against Oxigen by virtue of any such moral rights.

Any use of the Interactive Areas or other portions of this Website in violation of the foregoing violates the terms of this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or this Website.


We employ industry-accepted standards in protecting the information you submit to us on our websites. We have put in place SSL (Secure Socket Layer) encryption technology to protect your sensitive information transmitted on our websites. We also require a username and password from each user who wants to access his or her information on our websites. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. Please review our Security Policy for more information.


This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information. Users under the age of 18 are not allowed to register on our Website.


If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Our website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it.


Oxigen USA Inc., One Broadway, 14th Floor Cambridge, Massachusetts 02142, USA; .